SaPAR Privacy Document

At Shropshire and Powys Advanced Riders (SaPAR), we’re committed to our members. As well as providing support to all our members, we believe it’s important to protect your privacy.

1. Why do we have a privacy policy?
We’ll collect certain personal information from you when you become a member.
The purpose of our privacy policy is to let you know:
• how and why we collect your personal information;
• how we use and disclose your personal information (and to whom);
• how we protect your personal information; and
• how you can access your personal information.

2. Changes to our privacy policy
If we make any changes to our privacy policy, we’ll post changes on this page. If they’re major changes, then we’ll also send you an email letting you know.

3. Dealing with your personal information
3.1 Collecting your personal information
What will we collect?
The personal information we collect includes your name, email address, postal address, phone number, date of birth and any other relevant information we need in order to provide our services to you.
We’ll also track your use of our website through cookies – see section 4 below for more details.
When will we collect it?
We collect certain personal information from and about you during your sign-up journey to become an SaPAR member, whenever you get in contact with us or use our website or as part of providing our support to you. We may also monitor and record any communications we have with you, including phone calls and emails, to make sure we are providing an excellent service to our members.

3.2 Using your personal information
We may use your personal information to:
• provide information and updates to you;
• remind you that your annual subscription is due;
• remind you that your three yearly Advanced Test is due;
• inform you of forthcoming events such as the monthly rideout or other social events;
Contacting you
We’ll always contact you by email, or if the matter is urgent then we will ring you on the number(s) provided.

3.3 Disclosing your personal information
SaPAR will never disclose your information to any marketing business.

3.4 Protecting your personal information
We follow strict security procedures to protect your personal information. This includes following certain guidelines (for example, checking your identity when you phone us).
We strongly recommend that you do not disclose any SaPAR login details to anyone.
From time to time, our website may provide hypertext links to sites which are created by individuals and companies outside of SaPAR. We do this if the site is relevant to the topic you’re reading about. Whilst we always try to check that the content of these sites is suitable, we cannot take any responsibility for the practices of the companies who publish the sites that we link to, or the accuracy or relevance of the content on them.

3.5 Accessing your personal information
You can contact us and ask for a description of any personal information we hold about you, what we’re using it for and who has access to that personal information.
You can also ask us to delete or correct personal information we hold about you if it’s wrong.
To request personal information, please email [email protected]

4. SaPARs use of cookies
4.1 What are cookies?
A cookie is a piece of information stored in a small file which is sent to and from web pages. They can be used to identify that you’ve visited websites before and some will be stored on your computer by your web browser. They are anonymous, so they don’t store any personal information of any kind.

4.2 How does SaPAR use cookies?
We use cookies to understand how people use our websites and to help us to make your experience of our websites better.

SaPARs website
We use short-term cookies to recognise your PC as you move around our site.
Measuring web traffic
We use programs such as Google Analytics to help us find out:
• How many people visit our websites.
• Which pages and parts are most popular.
• How long people spend in each area
• What information people are searching for.
These insights help us understand how to improve our websites.
Google Analytics uses cookies to collect non-personally identifiable information like:
• Browser types
• Operating systems
• Referring sites that sent you to us
• The date and time of a visit.
If you’d like to know more about Google Analytics click here
Advertising
Our website does not contain any paid advertisements but does contain links to relative web sites.

4.3 How can you manage cookies and where can you find further information?
If you don’t want us to use cookies in your web browser, you can remove them from your computer or change your browser settings so that it either blocks cookies altogether or asks you if you’d like to accept them from some websites.
You can also stop us collecting data through the following sources:
• Mixpanel – download an opt-out browser add-on – the Mixpanel opt-out browser can be found here;
• Google Analytics Advertising Features – visit www.google.com/setting/ads and adjust your personal settings as per their instructions; or
• Adometry – follow this link to opt-out of the Adometry cookie: http://js.dmtry.com/optout/status.html; and
• Google Doubleclick (for Google Adwords Customer Match) – follow the link to download a plugin so you can opt-out of Google’s advertising cookie on Chrome, Firefox or Internet Explorer – https://www.google.com/settings/ads/plugin.
• FullStory. Follow this link to opt out of FullStory https://www.fullstory.com/optout . You can read FullStory’s privacy policy here: https://fullstory.com/legal/privacy.
However, it’s important to remember that some of our cookies are essential for our websites to work properly.The internet industry body, the Internet Advertising Bureau, has set up a website to provide information and advice on cookies, tags and behavioural advertising, you can click here to find out more about behavioural advertising. Another trusted source which gives information about how to delete and control cookies is http://www.aboutcookies.org/.

Last updated: October 2018